job description

Entertainer

Entertainer

Main Responsibilities:

  • Take part in training and implement accordingly
  • Keep his superior informed about all unusual matters concerning any plans affecting his/her area
  • Coordinate & supervise activities to ensure optimum care and assistance to guests
  • Ensure high level of quality services are delivered to guests at all times
  • Handle and monitor of guests complaints and the relevant follow up action required
  • Give relevant and up-to-date information to guest
  • Customize training program for guests
  • Welcome guests and give information and advice on respective activities and facilities
  • Interact with guests to obtain feedback and suggestions for improvement
  • Encourage guests to participate in various sports and leisure/entertainment activities
  • Participate in Eco Standard/Sustainable Responsibility set by the hotel
  • Make inventory of materials and equipment for stock control
  • Report any breakages, defects, loss of operating equipment and accessories to Sports and Leisure Manager
  • Encourage upselling
  • Ensure energy saving (electricity, water)
  • Carry out the weekly sport and leisure/entertainment program
  • Propose solutions to all sport/evening entertainment operating problems
  • Ensure effective and efficient organisation of respective activities
  • Help in the preparation and organisation of evening/sport entertainment
  • Participate in evening shows/sport activities organised by the Department
  • Ensure that all the multimedia system and instrument regarding the band are in good and functioning condition
  • Ensure that all the multimedia system are in good condition at the activity centre
  • Ensure fine tunings before the band starts playing
  • Ensure “mise en place” of all multimedia system/musicians for any special events
  • Consult with immediate superior about organisational aspects of special events being planned
  • Follow up of billing and formulate bills for extra activities
  • Make sure that the working area are clean and arranged properly
  • Comply with all the sustainability commitments and practices implemented within business units
  • Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society