Main Responsibilities:

• Manage the performance of his/her team, with a view to build a performance oriented culture
• Direct and control his/her team members to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standards
• Assist Head of People Operations to operate HR systems with a view to effectively monitor, improve or maintain people performance
• Assist the Training Manager in the implementation and monitoring the PMS
• Assist the Training Manager to identify employees training needs
• Assist HOD/supervisors in managing their subordinates and advise on necessary actions
• Analyze problems within legal and company parameters
• Attend to employees grievances
• Assist and Advise HM/HOD on HR matters
• Interact with Team Members to obtain feedback and suggestion for improvement
• Participate in the recruitment and selection process of Team Members
• Conduct exit and return to work interview at Staff Level
• Ensure that all salary increases/promotions are as per SOP, update HR records accordingly and follow up with Head of People Operations
• Assist the Head of People Operations in preparing the monthly, quarterly and Year-end reports
• Assist the Head of People Operations in establishing the yearly budget for the HR Department, and do the follow up on a monthly basis
• Monitor the procurement of uniforms/accessories as per budget
• Ensure that all actions and measures taken are in line with prevailing Labour laws
• Liaise with Payroll Team for payroll purposes
• Participate in S&H committee and actions
• Prepare and update statistics and other HR reports, monitor KPI and communicate relevant information to Head of People Operations
• Implement and enforce HR policies & procedures and communicate relevant information to staff
• Ensure that all Team Members are in line with policies & procedures, and provide the necessary support required
• Assist in implementation of all HR survey
• Coordinate and participate in various committee, staff welfare events and functions and CSR activities as requested
• Assist HODs in ensuring that Team Members are operating as per Quality Management System
• Supervise the smooth day-to-day operation and cleanliness of the staff canteen, quarters and locker rooms
• Coordinate transport of all Team Members with transport provider and sort out all Team Members transport issues

Candidate’s Profile:

• Diploma in Human Resources Management or any other acceptable qualifications
• At least 3-4 years experience in Human Resources Management
• Computer literacy including hotel management system
• Fluent both in English and French
• Conversant with prevailing legislation, policies & procedures