job description

Porter & Driver

Porter & Driver

Main Responsibilities:

  • Take part in training and implement accordingly
  • Keep superior informed about all unusual matters concerning any plans affecting his/her area
  • Pick up luggage from rooms upon departure and bid farewell to Guests
  • Ensure that luggage are well tagged and delivered in allocated rooms
  • Ensure that luggage are well identified while placing in departure lounge/car
  • Fetch and distribute incoming and outgoing internal messages/parcels to Guests within 15 minutes
  • Ensure effective and efficient car / shuttle service
  • Drop and fetch Guests as and when required
  • Ensure cold towel & cocktail service upon Guest arrival
  • Ensure having good knowledge of Geography of the Island
  • Upsell outings/excursions to Guests
  • Ensure efficient use of materials to minimise costs
  • Follow up of Vouchers from taxi service
  • Use the hotel club car for the transportation of luggage when necessary
  • Ensure hotels’ vehicles are properly maintained parked and in good running condition
  • Inform Superior shall there be any damage/breakage of luggage
  • Ensure swapping of Master Key in rooms (Any In/Out of rooms)
  • Ensure fetching of postcards from letter box and leave at the reception for postage
  • Ensure proper in/out of cold towels and logged properly
  • Ensure message are sent to Telephone Operator, when message is delivered in room in the absence of Guests
  • Comply with all the sustainability commitments and practices implemented within business units
  • Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society

Candidate’s Profile:

  • Theoretical knowledge (Form III) and/or prior professional experience
  • Driving licence
  • 3 Years experience in hospitality industry
  • Fluent in English and French