job description



Main Responsibilities:

  • Take part in training and implement accordingly
  • Assist in training and motivating subordinates for which he/she is responsible
  • Be aware about the weekly/ monthly roster and abide to it
  • Ensure an efficient and high quality service to guests
  • Report customer complaints efficiently to his/her superior
  • Present bill to guests and ensure that they are signed or paid and post same in the system
  • Ensure that all items ordered from the store are collected on a daily basis
  • Attend daily briefings in his/her department and follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for
  • Follow-up of all procedures
  • Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation
  • Perform “mise en place” of tables, service stations, as instructed by immediate superiors
  • Abide to specific service sequences as per standards when serving guests
  • Comply with all the sustainability commitments and practices implemented within business units
  • Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society

Candidate’s Profile:

  • SC level or equivalent, professional training and experience
  • Previous experience in F&B operation in a similar position
  • Fluent both in English and French, a third language would be an advantage