Main Responsibilities:
- Take part in training and implement accordingly
- Assist in training and motivating subordinates for which he/she is responsible
- Be aware about the weekly/ monthly roster and abide to it
- Ensure an efficient and high quality service to guests
- Report customer complaints efficiently to his/her superior
- Present bill to guests and ensure that they are signed or paid and post same in the system
- Ensure that all items ordered from the store are collected on a daily basis
- Attend daily briefings in his/her department and follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for
- Follow-up of all procedures
- Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation
- Perform “mise en place” of tables, service stations, as instructed by immediate superiors
- Abide to specific service sequences as per standards when serving guests
- Comply with all the sustainability commitments and practices implemented within business units
- Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society
Candidate’s Profile:
- SC level or equivalent, professional training and experience
- Previous experience in F&B operation in a similar position
- Fluent both in English and French, a third language would be an advantage
